A Day in the Life of a Freight Pricing Professional
For most people, an email is simply a message.
For someone working in freight pricing, an email can mean a new customer inquiry, a quotation from an overseas agent, a revised rate, or a follow-up that needs immediate attention.
Now imagine handling dozens of these conversations while trying to prepare competitive quotations for customers.
That is the environment in which freight pricing professionals operate.
At Momentum Logistics, Pricing Lead Junaid Khalid works with international freight agents to source competitive quotations and support customer requirements.
His perspective on technology is refreshingly practical: if something makes daily work easier, it’s worth exploring.
We discussed the everyday challenges of freight pricing and how Fregix fits into the workflow.
The Interview
“Emails. Lots of emails!
In pricing, you can start your morning with several inquiries already waiting for you. Some customers need urgent rates, some agents are replying to previous requests, and there are always follow-ups.
The interesting thing is that sending an inquiry doesn’t take very long. What takes time is everything that happens afterward.
You have to remember which agents you’ve contacted, who has replied, and which quotations still need to be reviewed.
And while you’re doing all that, another inquiry arrives.”
“Exactly.
We already have our agents. We know who we work with.
The challenge is managing all those communications efficiently.
If you’re handling only one inquiry, it’s manageable. But when you’re dealing with several shipments and multiple agents, you spend a surprising amount of time just organizing information.
That’s time you could be spending on customers or preparing better quotations.”
“The fact that we didn’t need to change our existing network.
That was important.
We could continue working with our agents, but instead of manually managing every quotation through email, we could use Fregix to organize the process.
I liked that idea because it was solving something we actually deal with every day.”
The Moment the Workflow Started Making Sense
For Junaid, the appeal of Fregix wasn’t about introducing an entirely new way of doing business.
It was about simplifying something his team was already doing.
“It was pretty straightforward.
You create an inquiry, send it to your agents, and then review the quotations as they come in.
What I particularly liked was seeing the responses together.
Normally, you’re moving between different email conversations. Here, you have a much clearer view of the inquiry.
It makes the whole process feel more manageable.”
“Yes, mainly because things are more organized.
We still have to review the rates and make our decisions. That part doesn’t change.
But the effort involved in collecting and organizing quotations is reduced.
When you’re handling pricing every day, these small improvements matter.”
“Honestly, not having to search through so many emails to compare quotations.
That alone makes the process easier.
You want to spend your time finding a competitive rate, not figuring out where the quotation went!”
“I’d say just try it with a few inquiries.
If you’re already working with international agents, you’ll understand the problem immediately.
You don’t have to change your business or replace your agents.
You’re simply making the process easier to manage.
For us, that’s the real value.”
Less Administration, More Focus on Pricing
Momentum Logistics’ story illustrates a common challenge across freight forwarding.
Companies often have strong international networks but continue managing procurement through fragmented email conversations.
Fregix provides a structured environment for handling those interactions.
The result is a workflow designed to reduce repetitive coordination and give pricing professionals greater visibility into their quotations.
“You want to spend your time finding a competitive rate, not figuring out where the quotation went!”