Fregix

Fregix is a freight forwarding automation platform designed to simplify and automate the daily operations of freight forwarding companies.

Starting with freight inquiry management, rate procurement, quotation comparison, and negotiation, Fregix is building toward a connected operating system for freight forwarders.

Our vision is to automate repetitive workflows across pricing, operations, documentation, customer communications, and financial administration, enabling freight forwarders to focus on customers, relationships, and business growth.

Fregix is designed for freight forwarding companies of all sizes, particularly businesses that manage freight inquiries and coordinate with overseas agents through email.

Whether you are an independent freight forwarder, an established regional logistics provider, or a growing international forwarding company, Fregix helps streamline your quotation procurement process without requiring you to replace your existing systems.

Yes. Fregix is designed for freight forwarders operating across international markets.

The platform is not restricted to any country, port, or trade corridor. It supports freight forwarding workflows involving international agent networks and cross-border shipments.

Availability of specific features may depend on the integration, shipment requirements, and service configuration.

Fregix is a freight forwarding automation platform rather than a traditional Transportation Management System (TMS).

Traditional systems primarily manage structured operational records and shipment workflows. Fregix focuses on automating the repetitive activities that connect those processes, particularly communications, quotation procurement, and agent coordination.

Fregix can complement existing transportation management and enterprise systems.

Our long-term vision is to provide an integrated automation layer covering the broader freight forwarding lifecycle.

Fregix is designed around how freight forwarders actually conduct business.

Instead of requiring companies to abandon their existing agent relationships or move all their operations into a new system, Fregix works with their established communication channels and business networks.

It helps forwarders request live rates from their own agents, organize responses, compare commercial offers, and make better-informed procurement decisions.

The objective is straightforward: automate the work without disrupting the relationships that make freight forwarding possible.

Fregix is designed to be plug-and-play.

You can register, connect a supported business email account, and begin setting up your freight procurement workflow without a lengthy software implementation project.

The time required depends on your email provider, account permissions, and the configuration of your existing agent network.

No dedicated IT team is required for standard onboarding.

Fregix is a cloud-based platform accessible through a web browser. There is no need to install specialized software or maintain your own application server.

Some organizations may require assistance from their email or IT administrator to authorize mailbox access.

Yes. Fregix offers new customers an opportunity to experience the platform through an introductory trial.

Eligible new users can process their first five freight inquiries free of charge, allowing them to explore the quotation procurement workflow using their own agent network.

Additional usage and subscription options are available after the trial.

Fregix is designed to reduce manual setup.

Supported onboarding workflows can help organize relevant freight-agent information associated with your business communications, subject to the permissions you authorize.

You may also manage agent information through the platform.

The extent of automatic network identification depends on the available information and the integration configuration.

Yes.

Fregix is designed to complement your existing systems rather than require an immediate replacement.

You can continue using your current email applications, spreadsheets, accounting software, and transportation management systems while introducing automation into supported workflows.

Fregix helps identify and organize freight inquiries received through connected business email accounts.

Relevant shipment information can be extracted and structured into an inquiry record, reducing the need for manual data entry.

Once an inquiry is prepared, Fregix can distribute quotation requests to selected freight agents, collect their responses, and organize the resulting offers for comparison.

This allows pricing teams to manage the procurement process from a centralized dashboard.

Yes.

In addition to email-based inquiry processing, Fregix allows users to create freight inquiries manually through the dashboard.

You can enter shipment details, select the relevant freight mode and commercial terms, specify the origin and destination, and provide package information or additional requirements.

This is particularly useful for inquiries received through telephone calls, meetings, or other communication channels.

Fregix supports quotation workflows for air and sea freight, including full container load (FCL) and less than container load (LCL) inquiries.

Users can provide shipment-specific details such as cargo dimensions, weight, package quantities, origins, destinations, and applicable commercial terms.

Yes.

Fregix supports inquiries involving common international commercial terms, including Ex Works (EXW) and Free on Board (FOB).

For EXW shipments, users can provide pickup information and relevant cargo details to help agents prepare quotations covering the required origin services.

The information requested and compared depends on the shipment requirements.

Fregix sends quotation requests through your connected business email account.

Your selected agents receive the inquiry from your company’s email address, allowing you to maintain your established business identity and communication relationships.

Responses are collected and associated with the relevant inquiry for review within the Fregix dashboard.

No.

Your existing freight agents can continue responding to quotation requests through their normal email accounts.

They do not need to install software or create a Fregix account simply to respond to an inquiry.

This allows you to introduce automation without requiring your overseas partners to change how they work.

Yes.

Fregix can distribute quotation requests to multiple selected agents, reducing the time spent preparing and sending individual emails.

This enables pricing teams to seek quotations from a broader portion of their existing network.

The number of recipients depends on the inquiry configuration, available agent contacts, and applicable service limits.

Fregix organizes the information received from freight agents into a structured comparison.

Depending on the details provided, this may include freight charges, origin and destination costs, additional fees, carriers, routes, transit information, and other commercial terms.

The platform helps users identify competitive offers based on the available quotation information.

Where charges or details are missing, users should verify the quotation before making a commercial commitment.

Fregix helps identify competitive quotations, but the lowest advertised freight rate is not always the best overall commercial offer.

Additional charges, service coverage, routing, transit time, and quotation completeness may affect the final decision.

Fregix is designed to help pricing teams evaluate these factors and select the most suitable option for their shipment requirements.

Yes. Fregix includes functionality designed to support freight rate negotiation and follow-up communications.

The platform can assist in seeking improved commercial offers from agents as part of the quotation procurement process.

Negotiation outcomes depend on agent responses, market conditions, and the applicable workflow settings.

Fregix supports quotation preparation and workflow management.

The level of automation and any available approval controls depend on the configured functionality.

Customers should review commercial details and ensure that quotations are approved according to their internal procedures before committing to a rate.

Yes. Your existing network is central to how Fregix operates.

The platform is designed to help you work more efficiently with the freight agents and overseas partners you have already established relationships with.

You do not need to replace your agents or join a new forwarding network to benefit from Fregix.

Fregix is designed to provide greater visibility into agent quotations and performance.

By organizing quotation responses and historical interactions, the platform can help businesses evaluate factors such as response speed, pricing competitiveness, quotation completeness, and commercial flexibility.

This supports more informed decisions when selecting agents for future inquiries.

No.

Fregix is not a replacement for freight forwarding networks or professional logistics associations.

These organizations help freight forwarders establish business relationships and connect with overseas partners.

Fregix helps businesses work more efficiently with those relationships by improving communication, quotation procurement, and operational coordination.

Fregix communicates through your authorized business email account, allowing agents to receive messages under your company’s identity.

Your agents can continue corresponding with your business through familiar communication channels.

Any disclosures required under applicable law or your contractual arrangements remain your responsibility.

Yes.

Fregix can help businesses with both small and extensive agent networks.

Even when working with a limited number of agents, centralizing inquiries, organizing responses, and comparing quotations can reduce repetitive administrative work.

As your network expands, the platform can help manage the additional communication volume.

Fregix supports connections to compatible business email systems.

Depending on the provider and account configuration, integrations may use supported email protocols or authorized application interfaces, including Microsoft 365 and Google Workspace.

Specific integration requirements are determined by the email service and the permissions available to the account.

No.

Fregix is designed to operate through your existing business email identity.

You can continue communicating with customers and freight agents using your established company email address and domain.

Yes.

Connecting Fregix does not require you to stop using your regular email application.

Your team can continue using supported email clients for ordinary business communications while Fregix assists with the freight-related workflows configured within the platform.

Fregix is designed to operate continuously.

When enabled and properly configured, supported automated workflows can process incoming freight inquiries without requiring a pricing executive to be physically present.

However, the availability of final agent quotations depends on when agents respond and whether the necessary shipment information has been provided.

WhatsApp integration is part of the Fregix product roadmap.

The planned functionality aims to extend supported freight communications and operational workflows beyond email.

WhatsApp automation is not currently presented as a generally available feature. Its release will depend on technical development, supported integration capabilities, and applicable platform requirements.

Fregix offers subscription-based access to its freight forwarding automation platform.

Pricing may depend on factors such as inquiry volume, enabled functionality, and the requirements of your organization.

Contact the Fregix team to discuss the subscription options suitable for your business.

Yes.

Fregix is designed to make workflow automation accessible to small and medium-sized freight forwarding companies as well as larger organizations.

By reducing repetitive inquiry handling and quotation administration, the platform can help businesses make better use of their existing operational resources.

Standard self-service registration is designed to minimize onboarding complexity.

Any charges for additional implementation assistance, enterprise configuration, or customized services will be communicated before purchase.

Subscription cancellation and renewal are governed by the terms of the applicable subscription agreement.

Customers can contact Fregix for information concerning their current plan, cancellation arrangements, and any applicable notice requirements.

Fregix recognizes that freight inquiries, customer communications, pricing information, and agent relationships may contain sensitive commercial information.

The platform uses authenticated integrations and applies security practices intended to protect information against unauthorized access and disclosure.

Further details concerning data processing, storage, retention, and individual privacy rights are available in the Fregix Privacy Policy.

Fregix’s primary application infrastructure is hosted on a Hostinger virtual private server located in India.

Certain information may also be processed by authorized third-party technology providers in other jurisdictions as necessary to provide specific platform functionality.

Further information is provided in the Privacy Policy.

Fregix does not sell customer freight-agent lists, confidential quotation records, or private business communications.

Customer information is processed to provide authorized services and is not disclosed to competing freight forwarders for their independent commercial use.

The handling of Customer Data is governed by the applicable contractual arrangements and Privacy Policy.

Yes.

Fregix uses external infrastructure and technology providers to support certain platform functions, including automated information processing.

These providers include Hostinger for primary application infrastructure and OpenAI and DeepSeek for certain processing functions.

The Company’s Privacy Policy explains the categories of information that may be processed and the relevant data protection considerations.

Yes.

Customers can revoke supported email integration permissions through their email provider or applicable account administration controls.

Revoking access prevents further processing through the revoked authorization, subject to technical operations already initiated.

Previously processed information remains subject to the applicable retention and deletion requirements.

Following account closure or termination, Fregix handles Customer Data in accordance with its Terms of Service, Privacy Policy, applicable contractual arrangements, and legal obligations.

Customers may request information about available data export and deletion procedures.

Certain records may need to be retained where required by law or legitimate contractual obligations.

No. Freight quotation procurement is the starting point of Fregix’s broader product vision.

The platform is being developed toward end-to-end freight forwarding automation, with the objective of connecting inquiry management, procurement, shipment coordination, documentation, customer communications, and financial workflows.

Functionality beyond the currently available modules will be introduced progressively.

Shipment operations automation is part of the product roadmap.

Planned capabilities include support for booking coordination, shipment-related communications, document collection, and operational follow-ups.

The availability and scope of these features will be communicated as development progresses.

Financial workflow automation is included in the long-term product direction.

Potential capabilities include invoice preparation, shipment-level cost tracking, payable and receivable management, and operational profitability reporting.

These features are planned and should not be considered generally available until officially released.

Fregix aims to complement the systems already used by freight forwarding businesses.

Additional integrations with transportation management, accounting, communication, and logistics technology platforms may be introduced based on customer requirements and technical feasibility.

Our vision is to build the operating system for modern freight forwarding.

We believe freight forwarders should spend less time on repetitive administration and more time building relationships, serving customers, and growing their businesses.

Fregix is working toward a connected platform that automates freight forwarding workflows from the initial customer inquiry through shipment execution and financial administration.

The goal is not simply to automate quotations. It is to make freight forwarding operations more efficient, connected, and scalable.

Fregix is provided by Fregix LLC, a limited liability company organized under the laws of Wyoming, United States.

The company develops technology solutions focused on freight forwarding automation and operational efficiency.

Fregix was founded by Dr. Arbab Alamgir, an engineer and technology entrepreneur with a PhD in Electrical Engineering and experience in software development, automation, and intelligent systems.

The company combines technical expertise with an understanding of the operational challenges faced by freight forwarding businesses.

You can contact Fregix through the official website to discuss product demonstrations, subscriptions, integrations, technical support, or potential partnerships.

Website: fregix.com

Email: arbab@fregix.com

Getting started is straightforward.

Register for a Fregix account, connect a supported business email address, configure your freight-agent network, and begin managing your freight inquiries through the platform.

Eligible new customers can explore the service with five introductory inquiries at no charge.